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metadata:
- name: generator
content: Diplodoc Platform v5.52.0
alternate:
- https://business.yango.com/support/en/manage/verify.md
- href: en/manage/verify.md
type: text/markdown
title: Markdown version
- href: ../llms.txt
type: text/markdown
title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://business.yango.com/support/en/llms.txt
# Confirm your ownership rights to a company
Company profiles in Yango for Business can be managed by a user with the **Owner** or **Representative** role. For more information, see [User roles](https://business.yango.com/support/en/manage/accesses.md).
To confirm your rights to a company, [get a code](#get-code) and [enter it in the form](#set-code).
{% note info %}
If the phone number in the profile is incorrect, [correct it](#verify-phone-num).
{% endnote %}
## Get a code {#get-code}
#### Get a code for a business {#find-companies}
1. Find your business in Yango for Business or Yango Maps.
{% list tabs %}
- Yango for Business
1. Go to the [Businesses](https://business.yango.com/companies) page.
1. Enter the company name in the **Search** field at the top of the page and click . To refine the search, specify the region.
1. Find your company in the search results and click **Get access**.
- Yango Maps
1. Find your company and go to its profile in Yango Maps.
1. Click ** Are you the owner of this business?**
{% note info %}
There will be no **Are you the owner of this business?** link if the company profile in Yango Maps has the label **Information verified by owner**. In this case, get the code for your company in Yango for Business.
{% endnote %}
{% endlist %}
1. The window **Confirm your ownership rights to the company** opens: select the phone number you want to use to confirm your rights. It can be a mobile or landline number. If there's no phone number, find the company in Yango Maps, click **Edit information**, and enter the phone number in the window that opens.
1. If you selected:
- Landline number: click **Confirm with a call**. If the phone number has a voice menu, select **There's a voice menu**.
- Mobile number: choose whether you want to receive the code by call or SMS.
You will be redirected to the window that says **We'll call soon for confirmation**.
Wait for an SMS or call with a code, then enter it in the **Confirmation code** field. If you don't want to wait, close the window and enter the code later (see [I already have the code](#set-code)).
{% note info %}
If an operator hasn't called you on your landline number within three days, it means that either they were unable to reach you or your landline number can't be verified. In this case, use the **Edit information** button to add an additional phone number in Yango Maps and [confirm your rights](#get-code) to that number.
{% endnote %}
#### Get a code for your chain {#network}
1. Go to the [Businesses](https://business.yango.com/companies) page.
1. Enter the company name in the **Search** field at the top of the page and click . To refine the search, specify the region.
1. In the search results, select a chain and click the linked name.
1. Specify the country and region to link the branches there.
1. Click **This is my chain**.
1. In the **You need to confirm ownership** window, select how you want to receive the code: by **SMS** or **Phone**.
1. Select the phone number you want to use to confirm your rights.
1. Click **Get code** and close the window.
You'll receive a call from an automated operator who will dictate the code or get the code in SMS.
## If you already have the code {#set-code}
1. Go to the **Requests** page and open the [Confirmation](https://business.yango.com/requests/confirmation) tab.
1. Click **Enter code**.
1. Enter the code you received.
## FAQ {#faq}
{#verify-phone-num}
{% cut "There's no phone number linked to the profile or it has changed" %}
You can only confirm your rights to a business using a phone number you have access to. If the number is incorrect, correct it.
1. In the company profile in Yango Maps, click **Edit information** → **Incorrect information**.
1. Add or correct the phone number.
1. At the bottom of the page, click **Send**.
Your request will be reviewed within three days.
{% note alert %}
To add a new number to your profile, publish it on your company's website or confirm the change to the operator who calls your old number.
{% endnote %}
As soon as the number appears in your profile, you can request the code to confirm your rights.
{% endcut %}
{% cut "What number can I link to the profile?" %}
To confirm your rights, you can link either a landline or a mobile phone number.
{% note tip %}
Link direct numbers that don't have a voice menu or answering machine. That'll help you confirm your number fast.
{% endnote %}
{% endcut %}
{% cut "I didn't get a code. What should I do?" %}
Make sure the phone number you linked to the profile is correct. To learn how to edit the number, see [There's no phone number linked to the profile or it has changed](#verify-phone-num).
If the number is correct, [request the code again](#get-code). If the code still doesn't arrive, contact [support](https://business.yango.com/support/en/troubleshooting/main.md).
{% endcut %}
{% cut "I didn't get a call. What should I do?" %}
Make sure the phone number you linked to the profile is correct. To learn how to edit the number, see [There's no phone number linked to the profile or it has changed](#verify-phone-num).
If the number is correct, the automated operator may have failed to reach it. In this case, the request is forwarded to the call center. A call center operator will call you within three days to give you the code.
If you don't get a call from an operator, [request the call again](#get-code) or contact [support](https://business.yango.com/support/en/troubleshooting/main.md).
{% endcut %}
{% cut "How else can I confirm my rights to a company or chain?" %}
Chains can confirm their rights using a non-personal account on the corporate domain. To do that, contact [support](https://business.yango.com/support/en/troubleshooting/main.md).
{% endcut %}
{% cut "What role will I get after confirming my rights to the company?" %}
After confirming your rights to the company, you will be given the **Owner** role. If the company already has an owner, you will be assigned the **Representative** role.
{% endcut %}
{% cut "Why was I given the Representative role if I own the business?" %}
The company already has a user with the **Owner** role. To fix that, ask the user with the **Owner** role to reassign it to you or contact [support](https://business.yango.com/support/en/troubleshooting/main.md).
{% endcut %}
Write to support