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> **Documentation Index:** Fetch the complete configuration index at https://business.yango.com/support/en/llms.txt

# Information for online businesses

An _online business_ is a company that operates only online, by phone, or through delivery. It doesn't have an office that customers can visit.

These companies can be added to Yango for Business as online businesses. You can post a link to your Yango for Business profile on your website and in your social media channels. Customers will see the region you operate in or your delivery area. It will make it easier for them to place orders and learn about your promotions.

## Features {#possibilities}

You can use an online business profile to:

- Publish posts.
- Add a price list, action button.
- Add photos.
- Change the service area where the company operates.
- Reply to and report issues in reviews.

## Limitations {#limitations}

Profiles of online businesses have the following limitations:
- Profiles are available only via a direct link.
- They are not published in Yango Maps.

## Add a business {#add-company}

If you haven't added your company to Yango for Business yet, follow the instructions. It's free.

**Step 1. Log in**

 
:   {% note info %}
    
    When adding a company to Yango for Business, don't use your personal username. You won't be able to transfer your company to a different username.
    
    {% endnote %}
    
    
    Open [Yango for Business](https://business.yango.com/sprav/) and log in with your Yango ID. If you don't have a username, sign up using your:

    - [Phone number](https://passport.yango.com/auth/reg).

    - [Email](https://passport.yango.com/auth/preregister).

**Step 2. Specify the name and business category**

 
:   Enter the name of your company. Enter the main business category. To do this, start typing the category name and select one from the drop-down list. Once you add your company, you'll be able to choose two additional business categories.
    
    Under **Do you have a place customers can visit?**, click **No, I only do business online**.

**Step 3. Specify your city or region**

 
:   Online businesses don't have a street address in Yango for Business. Select a city or region where your services are available.

**Step 4. Enter your phone number and website address**

 
:   1. Enter the phone number. After you register, users will see the number in the company profile.
    1. Enter your website or social media page. If your company doesn't have a website, you can provide links to messengers.
    1. Choose a convenient way to confirm your number: by SMS or with a call.
    1. Wait until a message arrives or an automated operator calls. Usually, the waiting time is less than 10 minutes.
    1. Enter the verification code to confirm your number.

Wait until your application is verified. Sometimes, it takes up to three days. You can track the verification status in the **Requests** → **Confirmation** section.

After verification is complete, your company profile will be published online.

If the status of your request does not change after two weeks, [contact support](https://business.yango.com/support/en/troubleshooting/main.md).


## Confirm your rights to the company {#verify}

Company profiles in Yango for Business can be managed by a user with the **Owner** or **Representative** role. For more information, see [User roles](https://business.yango.com/support/en/manage/accesses.md).

To confirm your rights to a company, [get a code](#find-companies) and [enter it in the form](#set-code).

### Get a code {#find-companies}

1. Find your company in Yango for Business:

    1. Go to the [Businesses](https://business.yango.com/companies/) page.

    1. Enter the company name in the **Search** field at the top of the page and click ![](_assets/search.svg). To refine the search, specify the region.

    1. Find your company in the search results and click **Get access**.

1. The window **Confirm your ownership rights to the company** opens: select the phone number you want to use to confirm your rights. It can be a mobile or landline number.

    **Owners** and **Representatives** can edit phone numbers specified in the profile using a Yango for Business account.

1. If you selected:

    - Landline number: click **Confirm with a call**. If the phone number has a voice menu, select **There's a voice menu**.
    - Mobile number: choose whether you want to receive the code by call or SMS.


You will be redirected to the window that says **We'll call soon for confirmation**.

Wait for an SMS or call with a code, then enter it in the **Confirmation code** field. If you don't want to wait, close the window and enter the code later (see [I already have the code](#set-code)).

### If you already have the code {#set-code}

1. Go to the **Requests** page and open the [Confirmation](https://business.yango.com/requests/confirmation) tab.
1. Click **Enter code**.
1. Enter the code you received.

## Online business' data {#filling-features}

1. On the **Businesses** page, click the link with the company name.
1. In the menu on the left, go to **About the business** → **Data**.
1. Fill in your information. For more information, see [Fill out the company information](https://business.yango.com/support/en/manage/edit.md).

All data is moderated. The information must meet [Yango requirements](https://business.yango.com/support/en/add-company/info-terms.md).

{% cut "Can I get the “Verified” icon?" %}

Yes, online businesses can get a “Verified” icon for their profile. To learn more, see [Get the icon](https://business.yango.com/support/en/manage/verified-owner.md#get).

{% endcut %}


{% cut "How can I change the city or region where my services are available?" %}

To add new regions or change the service area:

1. On the **Businesses** page, click the link with the company name.
1. In the left-side menu, go to **About the business** → **Data**.
1. Go to the **Service area** section.
1. Select the regions from the list or set a radius around a point with a specific address. The radius value can only be an integer no more than 10,000 km.
1. Click **Save changes** at the bottom of the page.

{% endcut %}

{#convert-it-online}

{% cut "What do I do if my company gets an actual street address?" %}

Fill out a request form to add your business to Yango Maps:

1. In your [personal account](https://business.yango.com/companies/), select a business.
1. In the **Activate useful services** section on the right, select **You'll appear in Yango Maps**.
1. Create a request using the form. 

{% endcut %}

## Reviews and rating {#reviews-and-rating}

### Reviews

Any user with a Yango ID can leave a review about your company. Reviews help other users make good choices.

You can [manage reviews](https://business.yango.com/support/en/manage/reviews.md) about your business.

### Rating

_Business rating_ is a value from 1 to 5 calculated using scores and reviews from Yango users.

The rating isn't a score given to the company by Yango but rather a tool that helps users compare companies. It takes into account not only the average score, but also the number, value, and reliability of scores, as well as the results of comparing different companies by users and many other factors to create a more objective picture.

To learn more, see [Business rating](https://business.yango.com/support/en/manage/rating.md).

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